Welcome to Owl by Serene MINDS, a service provided by Serenepulse Technologies Private Limited("we," "our," "us"). By accessing or using our website, platform, or services, you ("you," "your," "user") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, please do not use our services.
Our services are intended to provide transcription, summaries, case notes, and related features for professional use. You agree to use our services only for lawful purposes and in compliance with all applicable laws and regulations.
You are responsible for maintaining the confidentiality of any login credentials used to access our services. You agree to notify us immediately if you suspect unauthorized access to your account.
By subscribing to our plans, you agree to pay the fees associated with the selected plan. Fees are billed in advance on a recurring basis unless canceled in accordance with our Refund Policy.
We store session audio files and related data securely using 256-bit encryption. Our platform is HIPAA and GDPR compliant. For details on how we handle your data, please review our Privacy Policy.
All content, software, and intellectual property associated with our services are owned by Serenepulse Technologies Private Limited. You may not copy, distribute, modify, or create derivative works without our written consent.
We strive to ensure uninterrupted access to our services but do not guarantee that services will always be available or error-free. We may suspend or restrict access for maintenance, upgrades, or other operational reasons.
To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising out of your use of our services. Our total liability will not exceed the amount paid by you for the services in the last 12 months.
We reserve the right to suspend or terminate your access to the services if you violate these Terms or engage in unlawful use of our platform. You may also terminate your subscription at any time in accordance with our Refund Policy.
These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes shall be resolved under the jurisdiction of the competent courts in the United States.
If you have any questions regarding these Terms and Conditions, please contact us at:
Email: contact@sereneminds.life